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Westport Car Dealership Tipping Controversy

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Overview

Westport Car Dealership Tipping Fiasco refers to the online backlash against the staff at F&R Auto Sales, an automobile dealership located in Westport, Massachusetts, that erupted after a surveillance video footage of sales associates hassling a pizza deliveryman to return a small sum of $7 in change was uploaded to YouTube in January 2015.

Background

The video footage, originally recorded on a security camera installed in the office of the dealership, was initially uploaded to YouTube by Frank Correiro, the manager of F&R Auto Sales, with the title “irate pizza driver” on January 10th, 2015. In the video, several sales associates are seen confronting and accusing a pizza delivery man of taking $7 in “change,” to which the courier responds by insisting that he had assumed the money was gratuity for the service.



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